Privacy Policy

Privacy Policy

Our Privacy Policy

We collect information from you when you register on our site, place an order, subscribe to our newsletter, or opt in to receive communications via email or SMS/text messaging.

When ordering or registering on our site, as appropriate, you may be asked to enter your name, email address, mailing address, phone number, or credit card information. You may, however, visit our site anonymously.

What do we use your information for?

• To personalize your experience (your information helps us better respond to your individual needs)
• To improve our website (we continually improve our offerings based on your feedback)
• To improve customer service (helps us respond to requests and support needs)
• To process transactions
• To administer a contest, promotion, survey, or other site feature
• To send periodic emails and SMS/text messages related to your services

The email address and phone number you provide may be used to send information and updates pertaining to your order, appointment reminders, service updates, and occasional promotional offers.

SMS/Text Messaging Terms & Conditions

By providing your mobile phone number and opting in, you agree to receive text messages from Stan’s Heating, Air, Plumbing & Electrical (“we,” “our,” or “us”).

Program Name

Stan’s Heating, Air, Plumbing & Electrical SMS Messaging Service

Program Description

By opting in, you may receive SMS messages related to your interactions with us, including appointment reminders, service updates, account notifications, and occasional promotional offers.

Message Frequency

Message frequency varies depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan.

Opt-Out Instructions

You can opt out at any time by replying STOP to any message. After opting out, you will no longer receive SMS messages unless you opt back in.

Help Instructions

For help, reply HELP to any message or contact us at (512) 200-7618

Carrier Liability Disclaimer

Carriers are not liable for delayed or undelivered messages.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information.

We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our payment gateway provider’s database. Only authorized individuals with special access rights can access this information and are required to keep it confidential.

After a transaction, your private information (credit cards, financials, etc.) may be stored securely to facilitate repeat purchases.

Do We Use Cookies?

Yes. Cookies are small files that a site transfers to your computer’s hard drive through your web browser (if you allow). These enable the site to recognize your browser and remember certain information.

We use cookies to:

• Remember and process items in your shopping cart
• Save your preferences for future visits
• Track advertisements
• Compile aggregate data about site traffic and interactions

We may work with trusted third-party service providers to better understand our site visitors. These providers may not use the information except to help us improve our business.

You can choose to disable cookies through your browser settings. However, some features of the site may not function properly.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties.

This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.

We may release your information when necessary to comply with the law, enforce site policies, or protect rights, property, or safety.

Mobile Information Sharing Policy

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.

All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

California Online Privacy Protection Act Compliance

Because we value your privacy, we have taken the necessary precautions to comply with the California Online Privacy Protection Act. We will not distribute your personal information to outside parties without your consent

Children’s Online Privacy Protection Act Compliance

We comply with COPPA and do not knowingly collect information from anyone under 13 years of age. Our website and services are intended for individuals who are at least 13 years old.

Online Privacy Policy Only

This online privacy policy applies only to information collected through our website and not to information collected offline.

Your Consent

By using our site, you consent to this privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.